Contact Us

Contact Us Directly

Choose the method that works best for you:

• Business Address: BYTE BEAMX LLC
  

  Need immediate assistance? Give us a call during our support hours.

• 📧 Email: support@bytebeamx.shop

  For detailed inquiries or if you prefer writing, send us an email. We’ll get back to you as soon as possible.

Our support team is available Monday – Friday, 9 AM – 6 PM EST.

Visit Us

If you’d like to send us mail or visit our office (by appointment only), you can find us at:

Send Us a Message

Have a specific question or request? Fill out the form below and we’ll get back to you within 24 hours. We promise! 🚀

Our Commitment to You

At BYTE BEAMX LLC, we’re committed to providing exceptional customer service. We believe in building lasting relationships with our customers. We promise to:

• Listen carefully to your needs.
• Provide prompt and helpful responses.
• Go the extra mile to ensure your satisfaction.
• Treat you with respect and courtesy.

What to Expect

We understand that you want answers quickly. Here’s what you can expect from us:

• Email Responses: We aim to respond to all emails within 24 business hours.
• Phone Calls: We’ll do our best to answer your call immediately during our support hours. If we’re unavailable, please leave a message and we’ll call you back promptly.
• Contact Form Submissions: You’ll receive a confirmation email upon submission, and a personalized response within 24 business hours.

Quick Links for Common Questions

To help you get the information you need even faster, check out these direct contact options:

• Order Questions & Support: Email support@bytebeamx.shop with your order number.
• Product Information & Recommendations: Browse our product catalog or email support@bytebeamx.shop for personalized advice.
• Returns & Exchanges: Visit our Returns & Exchanges page for detailed instructions.
• Technical Support: Check out our FAQ section or email support@bytebeamx.shop for assistance.
• Wholesale Inquiries: Interested in partnering with us? Contact our wholesale team at wholesale@bytebeamx.shop.
• Partnership Opportunities: Let’s collaborate! Reach out to our partnerships team at partnerships@bytebeamx.shop.
• General Feedback: We value your opinion! Send your feedback to feedback@bytebeamx.shop.

Business Hours & Holidays

Our regular business hours are:

Monday – Friday: 9 AM – 6 PM EST

We are closed on major US holidays, including:

• New Year’s Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Day

Please note that response times may be slightly longer during holidays.

Emergency Contact

While we strive to provide prompt support during regular business hours, in case of a critical security emergency involving a BYTE BEAMX LLC product, please contact local law enforcement immediately and then email us at emergency@bytebeamx.shop. This email is monitored outside of regular business hours for critical issues.